Returns & Exchanges

At The Rabbit Company, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with tags attached. Our goal is to ensure your shopping experience is as seamless and stylish as our latest collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.